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HELLO, I'M

Paul Gunther

user experience researcher, 

strategist, 

& service designer 

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Paul Gunther

Washington, DC

paul.e.gunther@gmail.com

908.370.7806

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About

About

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I’m a problem-solver dedicated to leveraging human-centered design to uncover key challenges and enhance user experiences. Known for my collaborative spirit, analytical mindset, and strong communication skills, I thrive in working with diverse teams to drive meaningful change. With experience in conducting user interviews, leading workshops, and analyzing data, I’m adept at transforming insights into actionable strategies that inform business and product decisions. I’m passionate about creating streamlined processes and research systems that foster collaboration and deliver impactful, data-driven solutions.

Skills

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Experience Mapping

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Problem Identification 

Facilitation

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Program Design

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Feedback Repository 

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Prototyping

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Interviewing 

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Usability Testing

Toolkit

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Adobe Suite

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Miro/Mural

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Figma

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Typeform/Microsoft Forms

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Microsoft Suite

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Usertesting.com

Awards & Interests

Portfolio

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Technologist Onboarding

Evaluative Research

Studying how we might nudge technologist candidates to build out their profiles when applying for their first job on the Dice platform.

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Research Repository

Operations & Service Design

Making product research more accessible and actionable to inform product strategy.

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Aging in Community

Generative Research

City Council directed the Innovation Team (i-team) to research the challenges faced by older adults and their caregivers in the community.

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Centennial Playbook

Generative & Evaluative Research

Although Centennial Staff successfully leverage various methods and techniques to manage projects, workflows are not consistently shared or readily available across the organization.

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Centennial Lifelong Homes

Asset Creation

Implement programs and provide resources that address the goals identified after the Aging in Community Discovery and Ideation phases.

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